For those of you who do not know the story, Yelp has been with us from the beginning. When first starting out, Anthony and Rob used Yelp as Modmarket’s litmus test, as our marketing tool and as our customer service rep. They gauged guests’ food opinions based off of Yelp reviews. They addressed and fixed issues based off of Yelp reviews. And they interacted with guests through Yelp reviews. It was a huge part of how they ran the business, and it still is today. Even now, Anthony tries to reply to each and every Yelp review, good or bad.
So when we receive reviews like the following from Rick B. in Flower Mound, Texas, our hearts sing. Rick picked up on what we are trying to accomplish with fresh, simple food and captured it beautifully in his review. Thank you, Rick, and all you other Yelpers out there. Without you, we would not be what we are today.